Our store ships worldwide using insured shipping for every order.
To keep costs to a minimum we despatch your goods directly from our suppliers and manufacturers.
US, UK and Australian customers usually receive their orders within 14 days (although this may be longer in peak periods) and we can reach most Western European and Scandinavian destinations within 2-3 weeks.
Other locations can take up to 45 days depending on country and available shipping methods.
Our Elite Series products ship directly out of the UK and will normally reach US, UK and Australian customers within a week.
Whilst we do our best to ensure that your items arrive within these timeframes, we rely on international postal networks and couriers so cannot guarantee it.
Orders for multiple items may well arrive separately.
Wherever possible we provide tracking numbers with all orders (although for some destinations this is not possible due to limitations imposed on us by foreign shipping companies).
99.9% of our orders pass through customs smoothly but occasionally parcels may be delayed due to security checks and very occasionally you may be required to pay additional import duties. Unfortunately, this is entirely out of our control and we will not be held liable for these charges.
We offer you the best possible buyer protection and customer satisfaction warranty. All goods are covered by our 30-day hassle-free, money back guarantee. Provided you have not used or worn your item, and all tags are still attached/adhered, we are glad to accept your returns or exchanges. To initiate a return please contact our support team at email@example.com to get a Return Merchandise Authorization (RMA) number. Once this has been done you can return your item to our returns center for a full refund, exchange or store credit.
You can buy with confidence, thousands of happy customers can’t be wrong! Just place your order and we will take care of everything else.